Frequently Asked Questions
Everything you need to know about our premium roasts and delivery.
How long does shipping take for fresh coffee beans?
We roast our beans to order. Once roasted, shipping typically takes 2-5 business days depending on your location to ensure you receive the freshest possible product.
Can I choose a specific grind size for my order?
Yes, we offer various grind options including Whole Bean, French Press, Filter, and Espresso. You can select your preferred grind on each product page.
What is your return policy for food items?
Due to the perishable nature of coffee, we do not accept returns. However, if there is an issue with your order or if it arrived damaged, please contact our support team within 48 hours.
Do you offer a subscription service?
Absolutely. You can subscribe to your favorite blends and save 10% on every order. You have full control to pause, skip, or cancel your subscription at any time.
Are your coffee beans ethically sourced?
Yes, we pride ourselves on sourcing high-quality beans through direct trade and ethical partnerships that ensure fair compensation for farmers and sustainable agricultural practices.
How should I store my coffee to keep it fresh?
We recommend storing your coffee in a cool, dark place in an airtight container. Avoid the refrigerator or freezer, as moisture can compromise the flavor profile.